Privacy Policy

Last updated: January 2025

1. Introduction

Venko ("we," "us," or "our") operates ReleaseFlow. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Account credentials
  • Payment information (processed securely by our payment providers)
  • Social media account connections (TikTok, Instagram, YouTube)
  • Profile information

Content Data

When you use our Service, we collect:

  • Audio files you upload
  • Generated videos and content
  • Lyrics and captions
  • Scheduling preferences

Automatically Collected Information

We automatically collect certain information when you use the Service:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (pages visited, features used)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service
  • Process your transactions and subscriptions
  • Generate and render video content
  • Schedule and post content to connected platforms
  • Send you updates, newsletters, and marketing communications
  • Respond to your inquiries and provide support
  • Improve and personalize the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties that help us operate the Service (hosting, payment processing, analytics)
  • Social Media Platforms: TikTok, Instagram, and YouTube when you connect your accounts for auto-posting
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your data by contacting us or deleting your account.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at info@releaseflow.app

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The updated policy will be effective when posted.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@releaseflow.app

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